Shipping policy

Shipping Methods

We currently offer standard shipping throughout the United Kingdom.

All orders are carefully packed and dispatched from our warehouse.

Delivery Times

Standard Shipping: 7-14 business days

Please note that delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances. Business days are Monday through Friday, excluding bank holidays.

Shipping costs

Shipping costs are calculated at checkout based on your location and order total. We may offer free shipping promotions from time to time on qualifying orders.

Order Processing

Orders are typically processed within 1-2 business days. You'll receive a confirmation email when your order is placed and another email with tracking information once your order has been dispatched.

Delivery Areas

We currently ship to addresses within the United Kingdom only. This includes England, Scotland, Wales, and Northern Ireland. We do not currently ship to international destinations or PO boxes.

Tracking Your Order

Once your order has been dispatched, you'll receive an email with tracking information. You can use this to monitor your package's progress and estimated delivery date.

Delivery Issues

If you experience any issues with delivery, such as damaged packages or missing items, please contact us immediately. We'll work quickly to resolve any problems.

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Additional charges may apply for address corrections or redelivery attempts.

Contact Us

For any questions about shipping or to track your order, please contact our customer service team.